We Have Moved!

We just wanted to let you know that we haven't forgotten about you!

 If you were wondering why we haven't posted recently, don't worry... You can still see all of your favorite Short Run Pro Custom Parts blog posts in Tumblr! 

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As always, thank you for reading and have a great day!!

My Dad Ran a Production Floor

 








 When I was a boy my dad ran a production floor. 250,000 square feet of big machinery making all kinds of loud noises and bending metal like it was paper. I loved it. When going to the floor with my dad the first step was to put on the safety glasses. For some reason, I always thought of James Worthy whenever I put those things on.

My dad kept me close to his side whenever we went in – I know now this was for my protection as well as the protection of his workers. There were painted lines that you did not cross unless you had business beyond them. The big machines were absolutely off limit. You could stand at a distance and feel the floor shake when they hit. I was in awe of the guys who worked those machines. They were on par with astronauts.

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The fantastic things the workers in that production plant could do to metal was inspiring. They would take a raw sheet of steel and make 1,000 shiny metal parts that were used to attach some part of a car to another. The hubcaps were my favorite. I would take the rejects home occasionally and use them for target practice or run around with them on my head like an early version of Devo.

Production formed as a meaning in my mind during those times at the plant. I began to understand what it is to produce something – to take a raw product and produce a useful tool or part out it that others would buy because it was important to them.

I believe now that production or the capacity to create something important to others is the foundation of our economy. It is vital and a building block of all other facets of our country’s business structure to make something useful to people. If we lose this capacity the other areas will fail and fall. Bankers can’t bank when no one buys. Service providers cannot service without these components. There is no sale without products to sell.

So here is to all those men and women involved in production. By the way, did I tell you that my dad has always been a hero to me? How could he not be? He ran a production floor.­ -- by Scott Toal.

How Much Cash Do You Have locked down in Inventory?

In these times when cash can be hard to come by for most businesses it is as important as ever to have an inventory program that gives you as much cash flexibility as possible. Still many companies continue to operate on the “got to buy volume to get best price” mentality. This purchasing path takes a company into Cell Block NEOC – Not Enough Operating Capital.



Why be prisoner to vendors that make you produce in volumes equal to your annual uses? Have you considered your cash is locked into parts sitting on shelves at your facility? What about the parts that you don’ t sell? You know a discounted sale is coming for those bad boys.

When you take into consideration all the expenses related to mass production or high volume buying the payoff really does not make any sense. I mean, if you can buy high volume and move the product that is great. But too many companies are buying too much product because of the imaginary pot of gold at the end of the rainbow.

Think about it – so you pay 25% more per part on a $5 part because you bought 500 pieces instead of 2,500 pieces. That is an extra $625 over the 500-piece lot. Now let’s say that you move 500 pieces in 3 months so it would take you 15 months to move the 2,500. If you purchase the 2,500 pieces then you will lock up $2500 for an extra 3 months, $2500 for an extra 6 months, $2500 for an extra 9 months and $2500 for an extra 12 months. Total cash lock down over the initial 3 months is $10,000. Total lock down over the 1-year period is $5,000. All for $625 per quarter?

How much is it worth to have cash available when you need it? Good night sleeps for 3 months is way more valuable than $625. So what is the solution? Buy in lower quantities. Buy from a trusted supplier that speaks your language and can be reached when you need them. Buy where you are making the greatest impact for your own company and your neighbors. Buy right Here – in the USA. It is the best place to buy!

If you want to get started on your freedom program contact Short Run Pro today and let us show you how short run production can make your business smoother and cash happy. Contact us at sales@shortrunpro.com or 877-829-9293.

How to Provide Excellent Customer Service.

"It all starts with truly wanting to help people." At Short Run Pro we are proud of our excellent customer service. When you contact us, you will not be stuck in the everlasting loop of doom in automated phone system. We hate those things! You'll be speaking to a knowledgeable customer service professional whose main goal is to satisfy your needs as a Short Run Pro customer.

When you’re ready to order you have the option of placing your order on-line or giving your information to a Short Run Pro team member. We view communication with our customer as a key to getting the order right the first go around. When your order is placed you will receive a confirmation email that the order has been placed. Once the order is ready to ship you will receive an email that your parts are shipping, and you will receive a third email giving the shipping and tracking information. At any point in the process you are able to discuss the progress with Short Run Pro.

Reliability is important to any good relationship, and customer service is no exception. We will do our best to get your product out in a timely and efficient manner. If a problem does arise with your order we attempt to learn about it before you do! This helps us keep you updated on the status of your products. So in most instances when a job is delayed Short Run Pro will notify you before you have to call us to find out what is going on with your order.

We pride ourselves on listening to our customers needs. When complaints arise we look at how best to alleviate your burden. If there is a way that we can assist in making a bad situation better, we work to make it happen. Our goal is to be helpful, courteous, and knowledgeable, 24/7.

Short Run Pro desires to give the customer more than expected, excellent customer service and a great product. Having one without the other is not achieving our goals in the Short Run Pro book. Our hope is that once you receive the product that will see that you have chosen the best on the market from the best company around.

You will find us always in our continue endeavor of providing excellent customer service. Here's to great service.